Terms of Service

1. Who we are

David Andrew Furniture is a furniture services business operated by Ben Lafreniere from British Columbia, Canada. We provide planning, sourcing, procurement, delivery coordination, and lifetime refresh services for residential, hospitality, and commercial spaces. Throughout these terms, “DAF,” “we,” “us,” and “our” refer to David Andrew Furniture. “You” and “your” refer to the person or organization purchasing or using a service.

By purchasing a service, submitting a brief, booking a call, or otherwise using this site, you agree to these terms.

2. The services we offer

DAF offers paid services in three forms:

• Written deliverables — including room samples, brief reviews, sustainability reports, sourced plans, second-opinion audits, costed comparable plans, and landing briefs.
• Calls and consultations — including discovery calls and sourcing counsel by the hour.
• Project engagements — full procurement projects under our Master Services Agreement, opened with a deposit that credits dollar-for-dollar against our 20% project fee.
• Ongoing programs — Lifeware (annual lifetime refresh program) and Sourcing Intelligence (quarterly briefings on supplier markets).

Each service has its own scope, turnaround commitment, and price as shown at checkout. The features of a service in effect at the time of your purchase are the features you are owed.

3. Acceptable use

You agree not to:

• Use any DAF service for an unlawful purpose, including the procurement of restricted, sanctioned, or prohibited goods.
• Resell, sublicense, or distribute DAF deliverables (room samples, plans, briefs, reports) outside your own organization without our written consent.
• Reverse-engineer, scrape, or systematically extract content from the site, the DAF Library, or our deliverables.
• Submit content that you do not have the right to share, including third-party drawings, photos, or floor plans you do not own or license.
• Use the site to harass, defraud, or impersonate any person.

We may suspend or end a service if you breach these rules, and we may refer suspected criminal activity to the appropriate authorities.

4. Payment & taxes

All prices are in US dollars unless explicitly stated otherwise. Payments are processed by Stripe, our payment processor. DAF does not see or store your card number, expiry, or security code. Stripe’s terms and privacy policy govern card data handling.

Applicable taxes (including, where required, GST/PST/HST in Canada and sales taxes in other jurisdictions) are calculated and collected at checkout where DAF is obligated to do so. Where DAF is not the party obligated to collect tax, you remain responsible for any tax, duty, customs, or levy associated with your purchase or import.

For subscription services, billing renews on the schedule shown at signup until you cancel. See the Refund Policy for cancellation rules.

5. Engagement deposits & the 20% fee

A Project Engagement deposit (from $1,000 to $100,000) opens a full procurement project. The deposit is not a separate fee. It is credited in full against the 20% flat service fee DAF charges on the landed cost of the pieces we procure for you.

Several discovery-stage services (such as the Sample Plan, Costed Comparable Plan, Rush Brief Review, Discovery Call, Sourcing Hour, Second-Opinion Audit, and Landing Brief) also credit against the 20% fee or against a qualifying fit-out within the time window stated at checkout. The credit rules in effect at the time of your purchase are the credit rules that apply.

The 20% fee, the supplier cost, and any logistics or duty pass-throughs are itemized on every Sourcing Plan we deliver to you. There are no markups beyond the disclosed 20%.

6. Project engagements & the MSA

Project engagements are governed by a Master Services Agreement (the “MSA”) plus one or more schedules covering the specific project (the Sourcing Plan, Logistics Schedule, and where elected, the Lifeware Schedule). The MSA and the active schedules are linked from your engagement letter and version-tagged. The most recent signed version of the MSA between you and DAF is the operative agreement for your project.

Where these Terms of Service and your MSA conflict on a project-specific matter, the MSA controls. For everything outside the scope of an active project engagement, these terms control.

7. Communications

By purchasing a service or submitting a brief, you consent to receive transactional emails from DAF related to your purchase or engagement — order confirmation, delivery of your plan or report, scheduling, project updates, and similar service-essential messages.

We also offer optional updates via Telegram for clients who request it. Telegram contact is opt-in and you can ask us to stop at any time. Marketing emails, where offered, are separate from transactional emails; you can unsubscribe at any time without affecting your active services.

8. Your content & briefs

You retain ownership of every brief, photo, floor plan, drawing, and reference you send us. By submitting content, you grant DAF a limited, non-exclusive licence to use that content solely to deliver the service you purchased — including sharing relevant pieces of it with workshops, freight carriers, and other parties strictly necessary to fulfil your order, as described in the Privacy Policy.

Deliverables that DAF creates (plans, room samples, reports, briefs) are licensed to you for use within your own project or organization. Resale or systematic redistribution requires our written consent.

9. Disclaimers & supplier warranties

DAF services are advisory and procurement services. We help you make better decisions and we coordinate the supply chain. We do not manufacture furniture and we do not hold inventory.

Supplier warranties flow through. Workshops and manufacturers provide their own product warranties on the pieces we procure for you, and those warranties vary by maker. DAF makes those warranty terms part of your project record and assists you in escalating claims to the responsible supplier. DAF does not independently warrant goods beyond what the supplier warrants, except where required by applicable consumer-protection law.

Statutory rights preserved. Nothing in these terms limits any non-excludable rights you have under the BC Consumer Protection Act, the BC Sale of Goods Act, or any other consumer-protection law that applies to you.

Estimates, lead times, landed-cost projections, and shortlist recommendations are professional opinions based on current information. They are not guarantees of future supplier pricing, availability, or delivery dates.

10. Limitation of liability

To the maximum extent permitted by law, DAF’s aggregate liability to you in connection with any service is limited to the fees you paid to DAF for the affected service in the twelve months preceding the event giving rise to the claim. For project engagements, “fees paid to DAF” means the 20% service fee, not the underlying supplier cost, freight, duty, or third-party charges.

DAF is not liable for indirect, incidental, consequential, special, or punitive damages, including lost profits or lost opportunity, even if we have been advised of the possibility of such damages. DAF is not liable for delays, defects, or non-performance by suppliers, workshops, or freight carriers, except to the extent caused by DAF’s own negligence or wilful misconduct.

These limits do not apply where the law of your jurisdiction does not allow them to apply, and your statutory consumer rights are preserved as described above.

11. Termination

For one-time paid services, the engagement ends when the deliverable is provided or the call is completed. For subscriptions, your subscription continues until you cancel under the rules in the Refund Policy. For project engagements, termination is governed by the MSA.

DAF may terminate or refuse service in cases of breach, fraud, abuse, or where continuing the service would require DAF to violate applicable law. Where DAF terminates without cause, you receive a prorated refund of any prepaid amounts not yet earned.

12. Governing law

These terms are governed by the laws of the Province of British Columbia, Canada, and the federal laws of Canada applicable in British Columbia, without regard to conflict-of-laws principles. The courts of British Columbia have exclusive jurisdiction over any dispute arising out of these terms or your use of DAF services, subject to your statutory rights to bring a claim in a small-claims forum where eligible (see the Refund Policy).

By engaging DAF from outside British Columbia, you consent to BC jurisdiction for the purposes of these terms.

13. Changes to these terms

We may update these terms. For material changes — changes that meaningfully reduce your rights or expand your obligations — we will give 30 days’ notice by email to active clients and by updating the effective date at the top of this page. Continued use of paid services after the notice period is acceptance of the updated terms. For non-material clarifications, the updated terms apply on posting.

14. Contact

David Andrew Furniture, operated by Ben Lafreniere, British Columbia, Canada.

Questions about these terms: hello@davidandrewfurniture.com