What is a furniture procurement service?

A furniture procurement service handles sourcing, selecting, purchasing, and delivering furniture on your behalf. You submit a brief describing your space, style, and budget. DAF sources the pieces from real suppliers, manages contracts, and coordinates delivery. You don't visit showrooms or manage vendors.

How much does DAF charge for furniture procurement?

DAF charges supplier price plus a flat 20% procurement fee. No hidden markups, no hourly design fees, no surprise charges. A 50% deposit is required before sourcing begins; the remaining 50% is due on delivery confirmation.

Do you furnish commercial spaces like hotels and restaurants?

Yes. DAF's Commercial division handles FF&E procurement for hotels, restaurants, offices, schools, and other commercial spaces. We manage multi-supplier sourcing, coordinate delivery timelines, and provide volume terms from $35,000.

How long does a DAF procurement project take?

Most projects deliver within 3–6 weeks from brief approval. Timeline depends on the number of pieces, any custom orders, and delivery location. Rush sourcing is available with a 15–25% surcharge.

What is DAF Lifeware?

Lifeware is DAF's 5–10 year furniture refresh program. Every procurement project is enrolled in Lifeware at no extra cost. Over time, DAF monitors your space, alerts you when pieces are eligible for refresh, and manages the replacement sourcing — so your room evolves without a full procurement restart.

FAQ

Questions people askbefore sending the brief.

Plain answers. No marketing language. If something isn’t answered here, email us at hello@davidandrewfurniture.com

Pricing

What exactly does the 20% fee cover?

Everything from brief to delivery. Reading your brief, assigning a Specialist, running the supplier sourcing workshop, building the itemized plan, preparing your contract, placing orders, tracking production, coordinating all deliveries, handling warranty claims if anything arrives damaged, and enrolling your project in Lifeware. No hourly rate. No design fee. No logistics surcharge. One flat fee on supplier cost.

Is supplier cost what the supplier actually charges, or is it already marked up?

It's the actual price the supplier charges to a verified trade account. We pass it directly to you with no additional markup. The contract shows the supplier line price and the 20% DAF fee as separate columns — you can verify both numbers independently.

How much less is this than retail?

Typically 15–40% below retail for equivalent quality, depending on the piece and the supplier. The gap is largest in upholstered seating and European case goods, where retail markups are highest.

What is the minimum project size?

$8,000 for residential. $20,000 for commercial. Below these thresholds the logistics coordination doesn't generate enough savings to be worthwhile.

When do I pay?

50% when you sign the contract and approve the sourcing plan. 50% before delivery begins. We don't charge the second half until everything has arrived and been inspected.

The Process

How long does a project take start to finish?

From brief submission to sourcing plan delivery: 24–72 hours. From plan approval and deposit to delivery: dependent on lead times. In-stock items arrive in 2–4 weeks. Custom upholstery takes 8–16 weeks. European freight adds 3–6 weeks on top of production.

What if I don't like the plan?

We revise. The plan is a proposal. You can request changes to any line item — different piece, different dimension, different finish — before signing. If we can't find something that works for you, you owe nothing.

Do I have to supply a complete list of what I want?

No. The brief can be as rough as 'I'm furnishing a two-bedroom apartment, modern but warm, $25,000 budget.' We ask follow-up questions and build the specification from the ground up.

Can I choose the exact pieces, or does DAF choose for me?

You choose. We source. The plan shows what we've found that meets your brief — you approve, modify, or replace any item before signing. Nothing is ordered without your sign-off on each line.

Delivery and After

Who handles delivery?

Each supplier ships to a DAF-coordinated delivery point. For most residential projects, this is white-glove home delivery — furniture brought inside, unboxed, placed. We coordinate all suppliers to arrive in the same window where possible.

What if something arrives damaged?

We file the warranty claim with the supplier directly. You don't deal with the manufacturer. Structural defects and shipping damage are covered under each supplier's warranty, documented in your contract.

What is Lifeware?

Lifeware is a 5–10 year refresh program included with every DAF project. Your Specialist stays on file. When the natural refresh window arrives, we contact you, review what you have, and build a new sourcing plan under the original contract terms. No new brief, no new fee structure.

Commercial Projects

How does commercial pricing work?

The 20% fee applies to all projects up to $35,000 in supplier cost. Above $35,000 the fee drops to 15%. Above $250,000 it drops to 10%. Volume pricing reflects the operational efficiency of larger projects.

Do you do FF&E for hotels, restaurants, and offices?

Yes. FF&E procurement is a core service. We source everything in the specification — furniture, fixtures, soft goods — through a single plan and contract. One point of contact for the full scope.

Can you work with our architect or general contractor?

Yes. We coordinate directly with architects, interior designers, and GCs. We can work from their specification or develop one in parallel.

Common questions

Before you send the brief.Some things worth knowing.

Questions we get before the first brief. Plain answers — no marketing copy.

Supplier cost plus 20%. That's every line item in your contract — the price each workshop charges us, plus our flat fee on top. Nothing else is added. No hourly rate. No markup on markup. No logistics surcharge. The contract shows both numbers so you can verify at any time.

A real Specialist reads every brief the same day it's submitted. You'll hear back within 24 hours — usually faster. Not a bot. Not a queue. A person who will handle your project from brief to delivery.

We revise. The Plan is a proposal — you can edit any line before signing. If a piece doesn't work, we source an alternative at the same price point. You sign nothing until you're satisfied with every piece.

Any style. Budgets from around $8,000 and up — below that, delivery coordination isn't economical. We source from European ateliers, North American contract makers, and verified Asian workshops. Contemporary, traditional, maximalist, minimal — we find it.

Every DAF project automatically enrolls in Lifeware — our 5–10 year refresh program at no extra cost. Your Specialist stays on record. When the natural refresh window arrives, we contact you, review what you have, and build a new plan under the original contract terms. No new brief. No new fee structure.

Yes. Hotels, restaurants, offices, healthcare, education, civic — the same procurement model applies. Volume terms start at $35K: the service fee drops to 15% at $35K–$250K and 10% above $250K. One contract. One Specialist across every project.

Every piece in your contract includes a minimum warranty period, written in the document. If something is structurally defective or arrives damaged, we file the claim directly with the supplier and coordinate repair or replacement. You don't deal with the manufacturer.

Ready to send the brief?

You’ll get a sourcing plan with every line visible — supplier cost and the 20% fee — before you sign.

Start Procurement See pricing details →