“Every plan we send an operator carries the factory price, the freight, the duty, and the twenty per cent — separately visible. We do not carry a margin on freight or duty. That is the whole product.”Ben · DAF
Flat. On landed cost. No tiering by project size. Fifty-fifty payment. No escrow tricks.
Sourcing, RFQ, PO issued to the workshop, cross-Pacific freight, Canadian customs clearance, inland delivery to the receiving dock, warranty administration — settled inside one signed engagement letter. Install day is coordinated by the operator or the operator's installer; DAF stays available for spec-and-claim questions.
Every line on the plan carries the factory floor cost, cross-Pacific freight quoted live from Freightos, Canadian duty classified by HS code, brokerage, insurance, contingency, and DAF's twenty per cent — separately visible. No hidden margin on freight. No brokerage tax. The plan is auditable before you sign.
For portfolios, DAF ingests the operator's brand-standards library and produces specifications that replicate across properties. Custom stains, upholstery grades, hardware finishes, dimensional templates — referenced across every RFQ and PO so the fifth property matches the first.
Manufacturer warranties pass through — DAF administers the claim end-to-end with the workshop. The operator never coordinates a warranty issue directly with an overseas supplier. Lifeware Founding Enrollment extends this: three-to-seven-year 1:1 piece exchange at parity when the property refreshes rooms.
Every AI-drafted communication — RFQ, status update, warranty claim — passes through DAF's canon guardrail before it reaches a supplier or the operator. Price, sourcing region, and voice are enforced pre-send. Drift never reaches your desk.
What actually happens between the first call and the last piece landing on the receiving dock — written the way we talk about it, not the way procurement decks usually pretend.
Forty-five-minute call with Ben. Property count, room mix, brand standards, target delivery window. NDA exchanged if the brand-standards library is proprietary.Week 0
Within five business days DAF returns a costed plan — named Foshan and Dongguan workshops, per-line landed cost, freight source, HS classification, duty, twenty per cent DAF. No hidden margins.Week 1
One agreement covering the full chain. Native DAF e-signature, UECA-compliant. Deposit invoice fires on countersign; sourcing begins the same day the deposit clears.Week 2
Written status as milestones land. Factory photos at cutting, QC, and ready-for-shipment surface in the operator's portal. Freight booking, BOL, ETA, customs clearance — one timeline. Delivery lands at the specified receiving location.Weeks 3–14
Warranty is registered on every piece in the operator's portal. DAF administers claims end-to-end with the workshop. Lifeware Founding Enrollment offered on final invoice.Year 0 → Year 7
Every response is checked against DAF’s canon rules before it reaches you — price, sourcing region, service commitments guaranteed to match the engagement letter. Use it as a first pass.
UECA-compliant. Signed on DAF's own signing surface — not a third-party redirect. Signed PDF archived to the operator's portal.
Client project data lives in Supabase, hosted in AWS ca-central-1. PIPEDA-compliant. No US-side replication.
Deposit is refundable up to PO issuance. After PO, refund follows the supplier's cancellation policy plus DAF's coordination fee. Full policy is written into the engagement letter, not buried in fine print.
DAF is early-stage. No pretense of a case-study shelf that doesn't exist. Ben responds directly to every enterprise brief within one business day. If DAF isn't the right fit, that's the first thing said on the call.